Nissan is committed to combating counterfeit products in cooperation with the competent authorities in the region and five golden tips to detect counterfeit spare parts

Amman, Jordan 2 September 2022 - In its constant concern to preserve the safety of its customers in the Middle East, Nissan offers five golden tips to help them detect non-genuine spare parts being sold in the auto parts markets these days. This initiative comes as part of Nissan's continuous efforts to combat the increasing problems faced by car owners as a result of the spread of counterfeit spare parts in markets across the region, during which it cooperates closely with the competent authorities, which carry out regular surveys, raid unlicensed sales centers and hold training sessions. to educate its staff .

The automotive sector has been suffering for some time from a large spread of counterfeit spare parts in the market, which has negative effects that may endanger human life and, in most cases, reduce the performance of cars. Although counterfeit parts are easy to obtain and their prices are low, in return, they endanger the lives of drivers, passengers and pedestrians. It also negatively affects the performance, reliability and serviceability of the car, all of which cause greater damage in the long run, which incurs greater losses to customers as a result of expensive repairs.

For his part, Eng. Ikrima Mahasneh, CEO of Bustami Company and the owner of the exclusive agent for Nissan cars in Jordan, said: We always aim to achieve the concept of safe driving on the roads and the safety of Nissan drivers on the road in particular and drivers in general. vehicles. We at Nissan Jordan invite all our customers, when performing the periodic maintenance of their vehicles, to use the original Nissan parts and to stay away from the counterfeit parts, as they may be a cause of the breakdown of their vehicles. We assure them that the original Nissan spare parts possess the highest standards of quality and performance that extend the life of the vehicle, and that they have a serial number through which we can make sure that the part to be replaced is suitable to ensure the highest standards of safety and security for our customers.

“The safety of our customers is an absolute priority at Nissan, and we continue to work closely with our network of partners across the region to ensure the highest levels of safety and security for our customers ,” said Thierry Sabbagh, President of Nissan Saudi Arabia and Infiniti Middle East and CEO of Nissan Middle East. Providing comfort, confidence and reassurance while driving their vehicles.Nissan genuine parts undergo rigorous testing over thousands of hours to reach the highest standards of quality and performance, and are designed and manufactured in ways that ensure vehicle reliability and longevity.We are committed to providing customers with the opportunity to own Nissan vehicles that provide them with an experience A smooth ride, enabling them to benefit from after-sales services such as world-class 'Nissan Service' as well as a wide range of genuine parts.”

And out of Nissan's keenness to preserve everyone's safety, the company calls on its customers to pay attention to five main points when purchasing spare parts:

• Packaging

The first point that customers should pay attention to is the way the product is packaged. Genuine parts are usually sold in high quality boxes. Counterfeit parts are sold in lower quality boxes and it is possible that the writing on the outer packaging and/or in the user manual contains spelling or grammatical errors.

• shape and texture

It is very important to manually check the new part and compare it with the old one that needs to be replaced, because the original parts are exactly the same. In the event of a total mismatch or slight difference in colour, weight, material or measurements, the item is counterfeit.

• the prices

If the price of spare parts is significantly lower, then most likely the part is not original. Although the customer may be attracted to the parts that are much cheaper than the original parts available at authorized dealers, this is a sign that the spare part is counterfeit and the customer should refrain from buying it.

• Authorized Agents

The best solution to these challenges is to buy spare parts directly from authorized dealers and avoid dealing with dealers who sell original and counterfeit parts so that they do not pay the price of original parts for counterfeit products. The customer will definitely find original parts at authorized dealers, in addition to the latest catalogs and manuals. He can also benefit from the expertise of their highly skilled and trained technicians to ensure that their vehicles receive the attention they need when servicing.

• Serial Number

Most genuine parts, including genuine Nissan oil, have a unique serial number shown on the outer packaging that matches the part number itself and can be used to trace the part's provenance and check whether it is genuine.

A wide range of Nissan products is available in the Kingdom, including genuine Nissan oils and accessories, as well as a wide variety of spare parts. The Nissan network for after-sales services also includes three maintenance centers distributed between Amman and Irbid, a body maintenance center and a point of sale for original spare parts that was recently opened in the Wihdat area. When servicing their vehicles at one of Nissan's authorized after-sales service centers, customers benefit from a range of benefits including a repair guarantee, technical expertise, on-time service and other benefits.

Customers who find counterfeit spare parts or wish to verify the authenticity of a product can contact the Nissan dealer in Jordan - Bustami and Sahib Trading Company at 065532456 or via the website: https://ar.nissan.com.jo/

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